We believe in being clear and fair. Here's exactly how memberships, cancellations, and refunds work at Professor Luma. Questions any time? We're a quick email away.
Professor Luma (Essay Builder Pro) is a monthly subscription that gives your family full access, including uploading your child's own stories and assignments.
Your membership renews automatically each month until you cancel. We'll charge the same card on the same day each billing cycle. Your card details are handled securely by our payment processor (Stripe) — we never see or store your full card number.
You can cancel anytime — no phone calls, no hoops.
To cancel, email us at LumaWellnessNow@gmail.com and we'll take care of it. (Once member accounts are available, you'll also be able to cancel right from your account settings.)
Because Professor Luma is a low-cost digital service you can try for free before subscribing, membership fees are non-refundable. You're always welcome to explore the free sample experience before you decide to join.
You can cancel at any time to avoid future charges, and you'll keep access through the end of the period you've already paid for. If you believe you were charged in error, please contact us — we're reasonable people and we'll look into it.
Our $5.99/month launch price is a limited-time introductory offer to celebrate families joining early.
Professor Luma is a digital educational service delivered online. There are no physical goods, so there are no shipping, returns, or export considerations. Everything happens right in your web browser.
We're a small, parent-founded team and we genuinely want to help. Reach us for anything — questions, cancellations, billing, or feedback: